It's an unsettling gap: the funds leave your account right away, but that alone doesn't tell you whether the vendor actually got paid. There is a way to check this directly in QuickBooks, without needing to rely on the vendor confirming it themselves.
Check the payment status and view the cleared check
- Go to Expenses & Bills, then Bill payments.
- Select View details next to the payment you want to check.
- Select View check. Once the payment shows as Complete and the check has cleared, you'll see this option under the Clearance date section.
- You may be prompted to verify your identity with a one-time code sent to your registered mobile number.
- After verification, the cleared check image appears, and you can view or download it.
The check image isn't available until 5 days after it clears, and not all banks support check images, so the option may not appear for every payment even after it's cleared.
If it's been a while and the check still hasn't cleared
If a check isn't cashed within 90 calendar days of being issued, QuickBooks automatically voids it as a standard security measure. You'll get a refund for the voided payment within 10 days, and you can then schedule a new payment to the vendor. If a vendor says they never received a check, it's worth letting them know not to cash it if it turns up after that point, since attempting to cash a voided check can result in a fee for them.
Resources
Pay bills with QuickBooks Bill Pay
Cancel or void a scheduled bill payment
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