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July 24, 2022
Question

How do I stop my credit card closing balance coming in as a transaction. Its labeled Initial balance but acts just like a charge

  • July 24, 2022
  • 1 reply
  • 7 views
The transaction date on it is my statement closing date.  Should i just delete it each month

1 reply

QuickBooks Team
July 24, 2022

Hi there, 603pristineclean.

May I know where you are seeing this transaction in QuickBooks Online? Is it showing on the Banking page or Chart of Accounts page? Adding more details will help us provide an accurate solution to resolve this.

I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further. Have a good one

July 24, 2022

ugh i just typed a detailed reply and it said "authentication failed" guessing it didnt send. If this works I will try again