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July 31, 2022
Question

How do I take my account off hold?

  • July 31, 2022
  • 1 reply
  • 5 views
No text available

1 reply

Level 8
July 31, 2022

I'll make sure that you'll be able to continue using your QuickBooks account, Chefdebi18.

 

You can settle your outstanding balance by updating your credit card details on the Billing & Subscription page. Here's how:

 

  1. Log in to your QuickBooks Online company.
  2. Click the Gear icon at the top.
  3. Under Your Company, choose Account and Settings.
  4. Select the Billing & Subscription tab, then click Resubscribe.
  5. Enter the updated billing information, then follow the on-screen instructions.

However, If you're unable to update your payment details, I'd recommend contacting our Customer Care Team. This way, we'll be able to pull up your account and reactivate it for you. 

 

Lastly, I've added an article that will guide you in changing your QBO subscription, billing schedule, and payment method: Manage billing, payment, and subscription info in QuickBooks Online.

 

Feel free to tag me in your comments and posts if you need more help in dealing with your other tasks.