How do I undo a bank reconciliation in QuickBooks Online?

The right steps depend on whether your reconciliation is already complete, and whether you have a QuickBooks Online Accountant (QBOA) connected to your account. 

If the reconciliation is still in progress (not yet finalized)

You can exit without saving — no transactions will be changed. Follow the steps below:

1. Go to All apps, then Accounting, then Reconcile (Take me there).
2. Choose the account from the dropdown and select Resume reconciling.
3. Select the Save for later dropdown arrow and choose Close without saving.
4. Confirm that you want to close without saving.

This removes the in-progress session and resets the account.

If you've already completed the reconciliation

Once a reconciliation is finalized, there are two paths depending on your access level.

Option 1 — Full undo via QuickBooks Online Accountant (fastest)

An accountant with a QBOA account can undo an entire reconciliation period at once — no need to go transaction by transaction. Here's what they'll do:

1. Open your client’s company file in QuickBooks Online. Go to All apps, then Accounting, then Reconcile (Take me there).
2. Select History by account.
3. Select the account you want to unreconcile and the date range.
4. Find the reconciliation you want to undo.
5. From the Action column, select the dropdown ▼, then select Undo.
6. Select Yes.
7. Select Undo.

For more detail: Undo a client’s entire reconciliation in QuickBooks Online Accountant

Option 2 — Manual undo (standard QBO, transaction by transaction)

If you don't have a QBOA-connected accountant, you can unreconcile transactions one at a time from the account register. Here’s how:

1. Go to All apps, then Accounting, then Chart of accounts (Take me there).
2. Find the account containing the transaction and select View register.
3. Locate the specific transaction in the list. Note: Reconciled transactions have an "R" in the checkmark column (✔).
4. Select the transaction to expand the view.
5. Select the box with the "R" in the checkmark column repeatedly until the box is blank. This action cycles the status from R (Reconciled) to C (Cleared) to Blank (Uncleared).
6. Select Save.

Heads up: Manually unreconciling transactions will affect the beginning balance of future reconciliations. If you run into balance discrepancies afterward, this article walks you through fixing them: Fix issues with your beginning balance for accounts you've reconciled before

Ready to re-reconcile?

Once you've undone the reconciliation, you can start fresh using your bank statement. Make sure your opening balance matches your last successful reconciliation before you begin: Reconcile an account in QuickBooks Online

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