How I can get my funds

Hi there, Maria.

If you're a new user, it would take five (5) to seven (7) business days for the funds to deposit into your account after your first payment, since we're still setting up your merchant account. The next time you process your payments, it will be deposited within two (2) business days for credit card payments and two (2) to seven (7 ) days for ACH. 

You can also these steps to check the status of your customer's payments:

1. Sign in to the Merchant Service Center.
2. Select Transactions.
3. If you see “Withheld” in the METHOD column, it means that the payment is on hold and we’re reviewing it.

For more detailed information, you can check this article: Learn about funds on hold in QuickBooks Payments.
 

In addition, you can refer to this article to learn how to manage and avoid payment holds: Managing and Avoiding Payment Holds.  

Comment on the post if you still have concerns about payments on hold. I'm always here to help.