Currently, there is an ongoing investigation connecting bank feed to an existing account. Rest assured that our Engineering Team is dedicated to working for them to implement a solution that will fix this issue.
Please know that this is a top priority for us. It will continue to be so until resolved.
I encourage you to contact our Phone support team. They can add you to our notification list, and you'll receive an email notification once an update is available.
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In the meantime, you can manually upload your transactions to QuickBooks Online while waiting for the issue to be resolved. Refer to this article for the detailed steps: Manually upload transactions into QuickBooks Online.
For future reference, here are resources you can read about running reports in QuickBooks Online: