I'm here to help ensure you can connect your Etsy account to QuickBooks Self-Employed (QBSE).
Did you get any error messages when connecting your Etsy account to QBES? If so, may I know what error you encountered? Any additional information will help me provide the best resolution.
In the meantime, let's sign into your QBSE using a private browser (incognito) and connect it from there. There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses.
Here's how:
Press Ctrl + Shift + N (Google Chrome).
Ctrl + Shift + P (Firefox).
Control + Option + P (Safari).
If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.
After that, you can modify the items to ensure they're on their correct accounts. Here's an article as your guide: Categorize transactions.
For more tips and other resources, you can also visit our website for future reference: Self-help articles.
Please let me know if you have more questions about this or anything else QuickBooks. I'm always here ready to help. Keep safe.
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