If you're new to QuickBooks Payments, payments will take a bit longer during your first month.
It normally takes 5 days for the first 1 to 4 weeks while we set up your account. You should also receive an email from Intuit if there's ever an issue.
Also, some banks hold onto funds after we deposit them. At this point, you'll need to work with your bank if they require additional steps. If you already reached out to your bank but you still need help, you can follow the steps below to contact our Payments support team in QuickBooks Online.
Here's how:
Log in to your QuickBooks Online company.
Go to Help (?) at the top right.
Choose the Search tab.
Click on Contact Us.
Enter a keyword for your issue, then select Let's talk.
After that, choose a way to connect.
You can also contact our support team through this link in case you're having trouble accessing your QuickBooks Online account: Contact Payments.