I have been trying to connect my bank account back to my QB Online account. It gives me error 185. I had a code sent and I entered it and it gave me error again.

Hi there, byron.

We'll help you resolve this issue and set up your bank account in QuickBooks Online (QBO).

Can you tell us which bank you are trying to connect to in QuickBooks? This information will help us identify the problem more effectively.

Error 185 signifies that the financial institution needs additional security verification, like a multi-factor authentication code, to access the account. It's a security practice implemented by banks to ensure the safety of their customers' accounts.

Follow the instructions below according to your bank’s request:

Security Question

• If your bank asks you a security question, provide the correct answer.
• QBO will save your response for future updates.
• If you don’t remember the answer, you’ll need to reach out to your bank to have it reset.

One-Time Password

• If your bank requests a one-time password, you’ll need to retrieve this code from your bank (usually sent to your phone or email) and enter it every time Error 185 occurs.

If the problem continues, try logging into QuickBooks through an incognito or private browser, or explore additional browser troubleshooting methods.

If you have additional questions, feel free to reply in this thread.

Hi Bryon,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.