Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
April 13, 2021
Question

I recently sign up for a Quickbooks Cash Account but setting up the transfer to my bank account. I change to 2 Step authentication. No call or text

  • April 13, 2021
  • 1 reply
  • 2 views
quickbooks cash transfer authentication code or call not received

1 reply

Moderator
April 13, 2021

Hello, castleclean. 

 

Thank you for reaching out to the Community. Let's verify your contact number if correct. If yes, yet still haven't received any authentication code. I suggest reaching out to our Phone Care Support. They have tools that can access your account and help you rectify the issue. 

 

 

Here's how to contact us: 

 

  1. Click the (?) Help or QB Assistant icon. 
  2. Choose Talk to a human (select it again when prompted).
  3. Enter a brief description of your concern. 
  4. Hit I still need a human.
  5. Tap Contact us.
  6. Choose either Get a call or Start messaging.  

For now, we have reduced our support hours from Mondays - Fridays (6 AM to 6 PM Pacific time) due to COVID-19. Also, some products will only have chat support during this situation.

  

You also want to check out this article to know more about how a cash account works in QuickBooks: Use your QuickBooks Cash account.  

 

Keep me updated in the comments if you have any other questions. I'll be here to lend a helping hand.