Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
December 1, 2022
Question

Incorrect cash payments

  • December 1, 2022
  • 1 reply
  • 1 view

Hi there,

 

My client had never reconciled her checking nor credit card accounts in Quickbooks. There are payments to Amex showing in the checking account in error -  she paid from a personal account. However, the payments are now reconciled in the Amex account. If I delete the payments from the check register, I will have to re-reconcile Amex back to 2019. I can do that, but wondered if there was a better way - maybe a journal entry? Thank you in advance for your help!

 

MJB

1 reply

MariaSoledadG
QuickBooks Team
December 1, 2022

Hello there, MJB5.

 

It seems you've posted your question twice. You can check out this link to know more about how you can record these payments https://quickbooks.intuit.com/learn-support/en-us/banking/re-incorrect-cash-payments/01/1173052#M89366.

 

Please let me know if you have any other concerns. I'll always be right here to help. Have a nice day!