Is QB working with M & T Bank to resolve this issue again?

Hi there, Aaron.

To help us narrow this down, did you receive any specific error messages? If you did, could you please share them with us?

In the meantime, I recommend checking your financial institution's website to see if there have been any recent changes that might explain why you're unable to update your statements in QuickBooks.

Once you’ve confirmed that there are no updates from your financial institution, please contact our Live Support Team to further investigate the issue. They can securely access your QuickBooks company file and connection settings to diagnose the root cause of the problem, which is especially helpful for complex internal software issues.

Here's how to reach them:

1. Click on the (?) Help icon in the top-right corner of your QuickBooks.
2. Type "Contact support" in the Search bar
3. Click the Contact Us button at the bottom.
4. Choose your preferred method of connection: either Chat or Callback.

To find out their support hours, please refer to this article: Get help with QuickBooks products and services.

Please feel free to reach out if you have any other questions or need further assistance.