Thanks for bringing this to our attention, Kristinhasty. It is essential to ensure that your bank feeds work seamlessly without any issues.
While we are aware of a potential issue affecting Wells Fargo Vantage bank feeds in QuickBooks Online, the nature and resolution depend on the specific error or situation you're experiencing. To help me provide the best possible support, could you please share more details about your experience?
Are you seeing any specific error code or messages in your bank feed?
Have you recently changed your Wells Fargo Vantage login credentials or account settings? Sometimes, a simple password change can block the connection until it's re-authorized. Ensure that your QuickBooks Online has the same information.
When was the last time the bank feed successfully updated? Knowing this can give us a clue as to when the issue started.
In the meantime, I recommend logging in to your Wells Fargo Vantage account directly to see if there are any messages, security alerts, or actions required on your dashboard.
If everything is fine on their end, manually update your Wells Fargo account in QuickBooks Online to refresh the connection and retrieve any missing transactions.
I look forward to your response. Please reply below with any questions or concerns.