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June 26, 2025
Question

It appears that my credit card accounts are linked to quickbooks. I want to unlink them. The instructions are not clear. Does anyone have a simple set of steps?

  • June 26, 2025
  • 1 reply
  • 18 views

I cannot find the link drop down menu they tell me to use.

1 reply

MariaSoledadG
QuickBooks Team
June 26, 2025

I understand that unlinking your credit card accounts will give you complete control over how transactions are entered into your books, allowing you greater accuracy and customization in your financial records. I'll guide you through the steps on how to do this in QuickBooks Online (QBO), Linda.

 

To disconnect the account, here's how:

 

  1. Go to the Transactions menu and select Bank Transactions
  2. Locate the tile for the credit card or bank account.
  3. Select the pencil icon, then click Edit account info.
  4. Tick the Disconnect this account on save checkbox. 
  5. Hit Save and Close.

 

When you disconnect your account, transactions waiting to be categorized will no longer appear in the For Review tab. If the transactions are older than 90 days, they cannot be automatically downloaded from the bank if you decide to reconnect later. However, you can still manually upload older transactions to ensure your records remain complete.

 

To know more on how you can manually upload bank transactions, please check out this article: Manually Upload Transactions in QuickBooks Online.

 

Next, you'll want to reconcile your account to make sure the accuracy of accounting records. I've added this for your reference: Reconcile An Account in QuickBooks Online.

 

If you have any other concerns when unlinking your credit card account or have further questions about bank accounts, don't hesitate to reach out. We're here to help every step of the way.