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July 10, 2025
Question

Matching transactions comes up empty

  • July 10, 2025
  • 1 reply
  • 4 views

I have this expense already in the system:

 

I'm trying to match against this:

When I click Match, I am not provided any options against which to match. What magic is QBO expecting of me?

1 reply

QuickBooks Team
July 10, 2025

It can be tricky to complete reconciliations when the system isn't suggesting potential transaction matches, Foggyethan. 

Here are possible reasons why you're unable to match your transactions:

 

  • The bank account on the Expense isn't the same as the bank where the match is located.
  • The Expense transaction has been reconciled.
  • The Expense record is already matched to another bank transaction.
     

You can still find a match when you select the Find other matches section.
 

Let us know in the comments below if you have any other questions about QuickBooks.