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September 27, 2026
Question

Missing all transactions from Capital One 360 Checking account from 5/2/2025 until 6/10/2026. It shows as currently connected. How can I get them?

  • September 27, 2026
  • 1 reply
  • 5 views
All transactions are missing. I tried downloading and importing the missing transactions as a csv but I repeatedly get the message "Darn, File upload Failed"

1 reply

QuickBooks Team
September 28, 2026

The error you encountered usually happens when the structure of the CSV file doesn't align with what QuickBooks requires. To fix this, open your spreadsheet and ensure it contains only 3 or 4 columns (Date, Description, and Amount/Credit/Debit) with clean headers, removing any extra top rows or special characters.

 

If your bank was disconnected and has just been reconnected, please note that QuickBooks only retrieves transactions from the past 90 days. This explains why transactions from 5/2/2025 to 6/10/2026 are missing, as they fall outside of this 90-day window.

 

Additionally, since the full year's file may be too large for QuickBooks to process at once, try splitting the spreadsheet into smaller chunks (like 3-month blocks) and uploading them individually.

 

If you have any further questions, please feel free to revisit this thread.