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June 9, 2021
Question

My online payment are not being deposited to my account

  • June 9, 2021
  • 1 reply
  • 3 views
No text available

1 reply

Kristine Mae
Moderator
June 9, 2021

Let me provide you with the information, Stepaheadlandsca.

 

The payment processing depends on the payment method. A bank transfer takes 2-7 banking days. Also, some banks may take longer to process the deposit. While for credit card payments, it will take 1-2 banking days. 

 

You can log in to your account and check the online payment. Here's how:

  1. Sign in to your Payments account.
  2. Go to Activity & Reports, then select Deposits.

I'll also include these articles to guide you:

Feel free to reach out to us if you have other concerns. We'll be right here to help you. Take care!