Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
January 3, 2026
Question

payroll libilities payment paid twice, register only has 1 time transaction

  • January 3, 2026
  • 2 replies
  • 8 views

 

need some help

I suddenly paid twice the payroll liabilities; the bank statement shows 2 transactions as well, however I am doing the reconciliation. The register only shows 1 transaction

How can I fix it?

 

Thank you in advance for helping

 

2 replies

QuickBooks Team
January 3, 2026

Welcome to the QuickBooks Community, and thank you for sharing the details, riveroaks. Since your bank statement shows two payroll liability payments but only one transaction is recorded in your QuickBooks register, you'll need to manually record the missing payment in QuickBooks Desktop.

 

Here’s how you can record the missing payroll liability payment:

 

  1. Navigate to Employees, then Payroll Center.
  2. Open the Pay Liabilities tab.
  3. Under Other Activities, choose Create Custom Payments.
  4. A pop-up window will open. Set the date range for the payroll liabilities you want to pay and click OK when finished.
  5. In the Pay Liabilities window, check the box for each liability you wish to pay.
  6. Select the bank account, choose whether to print a check, and click Create or Create & Pay to complete the payment.

 

If you’ve paid the same payroll liabilities twice, your tax agency may either apply the overpayment to future liabilities or issue a refund. For more information on how to handle a payroll tax overpayment in QuickBooks Desktop, refer to this:

 

How to handle a payroll tax overpayment in QuickBooks Desktop.

 

If you have additional questions or need further clarification, feel free to comment below. We’re here to help.

QuickBooks Team
January 6, 2026

Hi @riveroaks,


I just wanted to follow up to check if the resolution we provided helped resolve your issue.


Please let us know if everything is now working as expected or if you're still experiencing any problems.


We'll be glad to assist further if needed.