Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
February 11, 2026
Question

Quickbooks bank sucks

  • February 11, 2026
  • 2 replies
  • 10 views

I need to close the joke of a bank quickbooks own and transfer my credit card payments to my primary business account.   

2 replies

QuickBooks Team
February 11, 2026

Hello there, customer. We're sorry to see you go. To cancel your QuickBooks Payments account, let's navigate to your Account Profile.

 

To start, please ensure you sign in to the Merchant Service Center as an admin, as only they can take these actions. After that, follow these steps:

 

  1. Go to the Account tab, then Account Profile.
  2. Select Close Account.
  3. Choose a Reason for closing in the dropdown and add any comments you'd like to share.
  4. Once you're ready, hit Submit.

 

If you don't see the Close Account option, this could mean that you have pending payments to deposit. In this case, contact our QuickBooks Payments Support team to ensure these payments are processed and transferred to your primary business account before closure.

 

  1. Go to the Help icon, then select the Assistance tab.
  2. In the box provided, briefly describe your issue or type Contact Support.
  3. Choose either Chat or Callback for help.

 

Please don't hesitate to Reply below if you have further questions. We're always here to lend a hand whenever you need it.

QuickBooks Team
February 12, 2026

Hi, @Helllllpppl 

Just checking in to see if the solution we shared worked for you.

Please let us know if everything is now working smoothly or if you're still experiencing any challenges.

We'll be glad to assist further if needed.