Transactions are duplicated when they shouldnt be. seems like a error with quickbooks. are there any solutions?

Thank you for letting us know about the duplicate transactions, Samuel. I understand these entries shouldn’t be duplicated. This could be caused by syncing errors or import setting issues.
 

Please follow the solutions below to resolve this:
 

• Check your bank connection by logging in to your bank's website to make sure transactions aren’t being imported more than once by viewing your bank statement.
• Manually delete/exclude any duplicate transactions you find.
• Also, you can check if your bank/credit card account is only connected to QuickBooks Self-Employed once. If it’s connected twice, this could duplicate transactions. Here’s how to fix this:

1. Go to the profile ⚙ icon.
2. Select Bank Accounts.
3. Ensure your bank or credit card account is connected once.
4. If there's a duplicate, select the toggle to OFF in the Show account column.

Feel free to reply if you need more assistance.

Hi Samuel,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any issues.

We’ll be glad to assist further if needed.