We entered a payment as deposited, but it was cashed. How do I fix the entry?

Hello, @SSLLC.

 

Thank you for posting your concern here in the Community.

 

If you need to correct the bank deposit transaction, I recommend deleting the bank deposit first and then recording the payment again. Let me show you how to search for the transaction and delete it.

 

After this, record the transaction again and choose Payments to deposit which is the account for the undeposited funds. I'm adding this article about categorizing transactions after you've corrected your customer's invoice payment: Categorize online bank transactions in QuickBooks Online.

 

If you have further questions about correcting your transactions, feel free to reply to us. Take care!