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November 2, 2025
Solved

Why doesn't the QuickBooks Reconnect button work for Bank of America, and how do I fix it?

  • November 2, 2025
  • 5 replies
  • 28 views
No text available
Best answer by sofiamdc-2341

Bank error 105 means QuickBooks couldn't connect to your bank's website, usually because the bank is running maintenance or experiencing a temporary outage. This type of error often resolves on its own within a few hours, but there are steps you can take right now.

 

Step 1: Check your bank's website

Sign in directly to your bank's website and look for:

  • Maintenance notices or planned outage windows.
  • Security alerts or new authorization prompts.
  • Whether your account history and transaction pages load normally.

 

If you can't sign in to the bank's website at all, the issue is on the bank's end and QuickBooks will resume syncing automatically once the bank's site is back up.

 

Step 2: Update the bank connection in QuickBooks

If the bank's website looks normal:

  1. Go to All apps, then Accounting, then Bank transactions.
  2. Select your bank account.
  3. Select Update.

 

If the error is still showing after the update, wait 2 to 3 hours and try again. Banks sometimes need time to finish maintenance before the connection fully restores.

 

Step 3: Keep your records current while you wait

If you need transactions in QuickBooks now, you can upload them manually:

  1. Sign in to your bank's website and download your transactions as a CSV file for the relevant date range.
  2. In QuickBooks, go to All apps > Accounting > Bank transactions, select the account, and choose Upload from file.
  3. Import and categorize the transactions in the For Review tab as normal.

 

If the error persists for more than 24 hours after the bank's site appears fully operational, contact QuickBooks support. They can look at the specific connection and determine if something else is causing the block.


 

If you know which bank is showing the error, share it here. That can help others with the same bank find this answer faster.

 

Check Out:

Fix bank error 102 and 105 in QuickBooks Online 

Manually upload transactions into QuickBooks Online

 

5 replies

QuickBooks Team
November 2, 2025

We can perform some troubleshooting steps to resolve the issue you are experiencing with reconnecting to your Bank of America, Axma.

 

To start, could you please confirm if you are encountering any errors while trying to reconnect to your bank? In the meantime, I recommend logging into your online banking website to check for any messages or updates that may require your attention. If there is no scheduled maintenance on your bank's website, I suggest contacting our support team for further assistance.
 

Here’s how you can reach support:

 

  1. Go to the Help icon in the top menu.
  2. Select the Search tab and enter your concern. For instance, enter help.
  3. Click the Contact Us button and choose between Chat or Callback to connect with us.

 
While you wait for assistance, you can also manually upload transactions into QuickBooks Online as an alternative.

 

If you have any additional concerns, please don’t hesitate to post in the Community again.

axmaAuthor
November 3, 2025

Turns out the issue is only on the desktop apps--both Mac and Windows. The Reconnect now button works in the browser version.

sofiamdc-2341
Community Manager
August 20, 2026

Bank error 105 means QuickBooks couldn't connect to your bank's website, usually because the bank is running maintenance or experiencing a temporary outage. This type of error often resolves on its own within a few hours, but there are steps you can take right now.

 

Step 1: Check your bank's website

Sign in directly to your bank's website and look for:

  • Maintenance notices or planned outage windows.
  • Security alerts or new authorization prompts.
  • Whether your account history and transaction pages load normally.

 

If you can't sign in to the bank's website at all, the issue is on the bank's end and QuickBooks will resume syncing automatically once the bank's site is back up.

 

Step 2: Update the bank connection in QuickBooks

If the bank's website looks normal:

  1. Go to All apps, then Accounting, then Bank transactions.
  2. Select your bank account.
  3. Select Update.

 

If the error is still showing after the update, wait 2 to 3 hours and try again. Banks sometimes need time to finish maintenance before the connection fully restores.

 

Step 3: Keep your records current while you wait

If you need transactions in QuickBooks now, you can upload them manually:

  1. Sign in to your bank's website and download your transactions as a CSV file for the relevant date range.
  2. In QuickBooks, go to All apps > Accounting > Bank transactions, select the account, and choose Upload from file.
  3. Import and categorize the transactions in the For Review tab as normal.

 

If the error persists for more than 24 hours after the bank's site appears fully operational, contact QuickBooks support. They can look at the specific connection and determine if something else is causing the block.


 

If you know which bank is showing the error, share it here. That can help others with the same bank find this answer faster.

 

Check Out:

Fix bank error 102 and 105 in QuickBooks Online 

Manually upload transactions into QuickBooks Online