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December 7, 2018
Question

Why is QB asking me to select an account for this transaction when I already have entered an account name?

  • December 7, 2018
  • 2 replies
  • 31 views
No text available

2 replies

Regina_Lend_A_Hand_Accounting
Level 2
December 7, 2018

Is the transaction in your bank feed? Do you have a screenshot?

Angelyn_T
Moderator
December 7, 2018

Welcome and thank you for posting here in the Community, @isaachm.

 

To give you the right amount of information and assist you further, may I know what specific area and transaction you're working with QuickBooks while you're asked to select an account even if you've already entered an account name?

 

It's possible that you've chosen the incorrect account reason that you're asked to select an account again. Make sure to select the correct account when creating transactions. If you're creating a check, select an expense account, if you're creating a bill, you can either select expense or accounts payable and so on.

 

However, if you're referring to something else, feel free to add a comment below. Have a good day!

May 1, 2023

Where do I select the account?

May 10, 2023

I am currently having the same problem. I can't save my journal entry because of it.

QuickBooks Team
May 10, 2023

Welcome to the thread, @Lacylay81. Let me help you save journal entries in QuickBooks Online (QBO).

 

When creating a journal entry, it needs to have an account for the debit and credit accounts so you won't encounter an error "Select an account for this transaction."

 

Then, ensure that the amount has the same total balance in the Credit column on one line and the Debit column on the other. For more details on making a journal entry, see this article: Create journal entries in QuickBooks Online.

 

For future reference, here's a great resource about the best practices when reconciling: Learn the reconcile workflow in QuickBooks.

 

Please let me know if there's anything else I can do for you. I'll be standing by for your response. Have a great day.

May 11, 2023

I have done everything on the journal page I can possibly think of. Nothing is working. My debits and credits at the end match. I just don't know...