Bank feed broken

Hi samantha12,

Thanks for posting in the Community! May I please know the name of the bank account and the error message you're getting? I would also suggest to contact our support team to check on the status of the reported issue. Here's how to contact us: 

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. In the Search bar, type Contact Us.
4. Click the Contact Us option.
5. Choose Callback. 

Feel free to visit this article to know our support availability hours: Get help with QuickBooks products and services. 

Post again in the Community if you have questions. I'll be around to assist you!