Can't retrieve bank transactions from bank

Hi @steve267,

It is possible that your 2FA session timed out, so you may want to try reconnecting your bank to QuickBooks Online (QBO).

Please also check your bank's website for any maintenance or system updates that might occur during the connection process.

Additionally, try logging into QBO through a private browser, as this prevents cached data or pop-up blockers from interfering with the 2FA handshake.

As a workaround, manually upload your bank transactions into QBO by following this guide: Manually upload transactions into QuickBooks Online.

For help with specific error codes, you may want to visit this resource: Fix specific bank errors.

If you have any other concerns, don't hesitate to leave a comment below.