I'm glad you've reached out to the QuickBooks Community. As much as I love to help you, ranjodhbrar-gmai, Since this is a public forum and we're unable to view your account. This requires contacting our customer support team . This way, we'll be able to pull up your account in a secure session and look over the status of your banking.
Before jumping in, I want to make sure your issue gets prioritized and addressed on time. Hence, I'll be providing this resource for the support hours. It contains the time on when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: QuickBooks Online support hours.
Here's how to contact our support team:
Click on the Help (?) icon.
Select Assistant and enter Contact support in the chat field, and then click the Send icon.
You'll be asked about your concern, andyou'll need to enter and send it.
If you can't see any related topics to your issue on what they shared, select No, get me a human.
Then, click Contact Us.
Choose either Callback or Chat.
Just a heads up, we have limited staffing, and we have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible.
To learn more about the application process and how to get direct bank feeds in QuickBooks, you can browse these articles below: