When you finalise a pay run, the system should automatically post a payroll journal to the relevant accounts.
If you wish to see which accounts are being used:
Navigate to the Employees section
Select Payroll Settings
Select Chart of Accounts
Select Default accounts
You can then check the relevant accounts in order to see whether the journals are being posted. If the payroll journals are not being posted when you finalise a pay run, please contact us so we can assist:
In your QuickBooks Online, click the Help menu in the upper-right corner.
On the Search tab, click an article and select Contact us at the bottom. Then, enter the details of your concern.
Choose how you would like to connect with them: either via Callback or Chat.
If you are paying your employees and wish to allocate the wage payments, allocate them to the Payment account listed in the Chart of Accounts section referenced earlier (by default, this is Payroll Clearing).
-Ken
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