i have a 187 error with my commbank accts

Error 187 occurs when the additional security measures by your financial institution, such as security questions or one-time passcode, are entered incorrectly, Amber.

To resolve this error, visit your bank’s website and follow the provided instructions to enter the correct information. However, if you’ve forgotten your original answers, your bank will guide you through the next steps to reset them.
 

Let us know in the comments below if you have additional questions.