Let me share some information about why you're unable to connect NAB on your bank feed.
Our online banking team is actively working with NAB bank to resolve this issue as soon as possible. As of right now, we're unable to provide a turnaround time since this is on the bank's side.
I also recommend contacting our Customer Care Support team so that you can be added to the list of affected users. This way, you'll receive email updates of the investigation's status and be notified once it's been resolved. I've included the steps to contact support below.
Click the (?) Help icon in the upper right-hand corner of your screen.
In the Search bar, type ContactUs to show the option below.