My ANZ bank feeds aren't working still. Has the problem been fixed?

Forum|Forum|5 years ago
October 28, 2020
1 reply
1 view

No text available

QuickBooks Online

katherinejoyceO

Level 9

Welcome to the Community, @usercpostma74. We have received reports about some ANZ standard feeds accounts showing error 324 or 106 and not downloading transactions after a recent update on the bank website.

Right now, our banking engineers are already working to identify the issue with some ANZ accounts.

If you're receiving the same error, I'd recommend you contact our Customer Care team. Let them know that you're one of the affected users of INV-51613 so you'll get updates about its status via email.

If there is no error code showing, I'd suggest you log in to your ANZ Online Banking and confirm that the Company ID entered is full and correct on your file.

For future reference, read through this article: Connect ANZ Direct Feeds. It includes the necessary information you'll need to know about the ANZ Direct Feeds.

Feel free to visit again if you have additional concerns. I'd be glad to help in any way I can.

sawyllie846

Hi!

When do you expect this to be rectified?
I have one of our 7 accounts working now - but the other 6 still aren't getting the feeds?

It appears the balances are updating, but none of the transactions are coming in. The 1 account working is the credit card

I have logged on, on various platforms and still the same issue

Thank you

Rebecca_A Product Champion

Hi sawyllie846,

We've been informed that the issue should be resolved so can you please try the following steps:

Select Update in the Banking Tab
If you see the option to Reconnect your Account please do so
If not, please select the Edit pencil on the Account and select Edit Sign in Info

If your Bank Feed still does not update can you please contact the Support Team as we will need to investigate further.

Thanks,

Rebecca

Sign up

Login with SSO

Let's get you signed in

Login with SSO