Hi I want to reconcile my accounts for filing returns for last year April 2019 to March 2020 ... Trying to reach the customer care but cant get through

Hi there, kapil1!

Sure, I'm sharing with you this article with detailed steps and a video about reconciling an account. Please follow this link: Reconcile an account in QuickBooks Online

If you have questions as you reconcile your transactions, please don't hesitate to go back to this thread.

Have a good day!