HOW DO I FIND OUT WHO THE PRIMARY ACCOUNT HOLDER IS SO THEY CAN ADD AN ACCOUNT

To find them, go to the Gear icon > select Manage Users. Scan the Role column for the user labeled as Primary Admin. Once identified, they can proceed to add the account. If the listed admin is no longer with your company, you will need to submit a recovery request to Intuit to transfer that authority.

To help manage your company access, you can check out these articles:       

• Add and manage users

• Create or add another company file

Please don't hesitate to drop a reply below if you have any other questions or concerns.