How to reconcile account and merge

Hi there, besttouch. I'm here to help you reconcile your account.

To make sure you'll be able to do it correctly, here are the complete steps to accomplish the process:

1. Go to the Gear icon. 
2. Then, select Reconcile under the Tools column.
3. Select the bank account or credit card account you want to reconcile from the drop-down menu.
4. Enter the statement date and ending balance as shown on your bank statement.

QuickBooks Online (QBO) will display a list of transactions that have cleared your bank account. Make sure to compare them with your bank statement. Once done, click the Save for later drop-down arrow and choose Finish now.

Here are a few articles where you can learn more about the process. These resources provide a comprehensive understanding of reconciling accounts in QBO:

• Reconcile an account in QuickBooks Online
• Fix issues the first time you reconcile an account

Meanwhile, are you referring to merging your accounts? If so, please note that this is permanent. QuickBooks uses some of them as the default for certain features. Also, accounts connected to online banking can't be merged or deleted.

Here's how:

1. If you're merging accounts that have reconciliation reports, save those reports first. The account being merged may not keep the reconciliation history. The transactions remain on the merged account and stay reconciled.
2. Go to the Gear icon and select Chart of accounts.
3. Find the account you want to keep. Then, select the drop-down arrow in the Action column and then Edit.
4. Note the Account Type, Name, and Detail Type of the account.
5. Check if the Is sub-account option is marked. If it is, note the parent account it's tied to.

You have all the info you need for the account you want to keep. Now let's handle the duplicate:

1. Go back to Chart of accounts.
2. Find the duplicate account (the one you won't keep). Then, select the drop-down arrow in the Action column and then Edit.
3. Change the Name and Detail Type so the duplicate account's info matches the account you want to keep exactly. If you need to mark Is sub-account, keep in mind:
   • If you're merging two parent accounts, make sure they don’t have any sub-accounts.
   • If you're merging two sub-accounts, make sure they both have the same parent account.
   • If only one is a sub-account, uncheck the Is sub-account option so it becomes a parent account.
4. When you're ready, select Save and then Yes to confirm.

If you're pertaining to something else, please see this article: Merge duplicate accounts, customers, suppliers, and employees in QuickBooks Online.

If you still need help while doing tasks on the Reconciliation page or merging, you can post again and ask more. I'm here whenever you need help.