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1 reply

MJoy_D
MJoy_DQuickBooks Team
QuickBooks Team
May 4, 2021

I can help you with resolving the issue you're having to connect your bank successfully, @singhtechindia-g.

 

Can you tell me more about the error message or code that you're encountering? That'll help us provide an accurate solution to the error you're having.

 

Try to check you have the correct user ID and password for the bank account. You can follow the steps below to confirm your credentials.

 

  1. Go to your online banking account and take note of the web address. 
  2. Sign in with the user ID and password you have. 
  3. If you sign in successfully, then you know the user ID and password are correct. If you get a sign-in error, follow your bank’s instructions to get your user ID, reset your password, or both.

 

After confirming, you can follow the steps outlined in the following article to connect your bank successfully: Fix bank error 103.

 

Here's what you can do if you don’t see your recently downloaded bank transactions in QBO: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

Let me know if there's anything else that I can help in connecting your bank account. I'm always here to assist. Take care and have a great rest of the day!

M
Manish1234
August 26, 2021

Hi,

For the first time, I am trying to connect the SBI Corporate account (vistar) but it is taking too long time to connect, but then eventually it says try after some time. and now this is going since a weeks time. I have tried to search by copying the URL of www.sbionline.com/corporate but couldn't find the exact link for corporate (vistar) account. Instead i have found www.statebankofindia.com. but of no use.

 

Kindly let me the reason for the same. I have tried by creating new account too.

Adrian_A
Adrian_A
Level 8
August 26, 2021

Hello there, Manish1234.

 

Let's run some steps to identify why you're unable to connect your SBI account.

 

To start with, let's try linking your account to QuickBooks on a private window. There are instances that issues like this occurs when the system encounter cache traffic. You may use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, you can go back to a regular browser and clear its cache. Once a cache is piled up, it can cause some unexpected happenings on the opened pages like QuickBooks.

 

You can also switch to a different supported browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

Once connected, the system will automatically download the latest transactions. From there, you can categorise them. Here's an article as your guide: Categorise and match online bank transactions in QuickBooks Online.

 

Let me know how these steps work on your end. Keep safe!

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