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October 8, 2025
Question

I am unable to access my bank register is that functionality down?

  • October 8, 2025
  • 1 reply
  • 5 views
How do I access my bank register?

    1 reply

    QuickBooks Team
    October 8, 2025

    Guy, what specific error message you encountered while trying to access your bank register?   

     

    If you can't access your bank register by going to your Bank Transactions, you can try accessing it via Chart of Accounts. 

     

    In the meantime, we can do basic troubleshooting if you can't access your bank register. Basic troubleshooting helps rule out simple causes such as browser glitches, connectivity problems, or temporary software errors.  

     

    First, restart your browser, then clear your browser cache. If issue persist,  use a supported, up-to-date browser.   

     

    Here's how to access your Bank Register:   

     

    1.  On the left navigation pane, click on “Accounting” then " Chart of Accounts ".

    2. Locate the bank account for which you want to access the register.

    3.  Click the “View register”  next to the appropriate account. 

    4. The register will display all transactions for the selected bank account. Here you can review, add, or edit entries as needed.   

     

    For real-time updates, always check the QuickBooks status page ( https://status.quickbooks.intuit.com ), and don’t hesitate to contact us whenever you need further assistance. Keep me posted.