Banking

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So I just started a bookkeeping job at this small business, keep in mind I just finished school and I’m pretty inexperienced and am learning more everyday and the way the bosses have me do it is enter invoice and then Enter receive payment. I noticed this makes the balance on quickbooks, but we have a POS software that also takes payments. However when reconciling, I’m adding the deposits from the bank onto quickbooks and now I have a 10,000 balance on quickbooks Compared to the 8,000 bank balance. Am I doing things wrong? Should I undo all the bank deposits that I added to quickbooks or do I void all the receive payments I’ve done to make things balance out? 

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If current bank doesn't have the option to connect to QBO, is it necessary to upload the bank transactions?

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As per quickbooks notification, we were supposed to disconnect ICICI direct feed account and setup ICICI account again. The instructions didnt work for us. We took help from quickbooks 2 times and even the support team was not able to disconnect existing account. FInally they asked us to add qbo user to our account as admin so that they can troubleshoot. we extended help by adding them as admin to our account. We were told it would take 2 days to resolve. Its been a week and no resolution. We took risk of sharing private data with them by adding qbo user to our account and this is the service they provide.How the hell do you guys work ? Is this professional support? 

Since, my client has transaction on CAD & USD and has set USD as home currency. Client has connected online banks to quickbooks online.  As quickbooks does not provide matching option for online foreign currency Banks  on receipts and payments from Debtors and vendors respectively except in some cases. Therefore, as suggested here in community, i have created DUMMY Account to route and match transactions of foreign banks with suppliers and customers. But recently, when i transferred amount from one of the foreign banks to dummy accounts, instead of crediting the dummy account it is debited by the amount transferred and to my surprise, those amount selected and transferred still appears in the bank feeds for review as well. Pls Help!!.

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Upon bank update, I am receiving the error message "Your action is required: Please undo the highlighted transactionsDue to an issue with your bank data some income transactions were categorized as expense transactions. To correct this please go to the Categorized tab and undo the highlighted transaction" I don't see any "highlighted" transactions under the Category tab - and everything looks ok.  What am I missing?

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Two questions actually, both related to bank accounts in Chart of Accounts.1) We accidentally created some bank accounts we need to delete. However QB online does not give us the option to do so. All the help replies tell us to press delete in the charts of accounts, some say by marking the account (which is not possible in our version) or by choosing "edit" but there is no delete button for us, only "make inactive" which is a different thing I believe. Also when choosing "edit" there is no option to delete the bank account.2) we are trying to create a foreign currency account under “Cash and Cash Equivalents" however it says it is not possible to create a sub account with a different currency. Foreign currency also is cash, so I believe it should be included under Cash and Cash equivalents? Or do you create a Cash account for each currency you hold and then put all accounts of that currency under that account? Sounds quite confusing as one bank often has several different currency acc