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July 6, 2025
Question

Is there any way I can opt out of using AI? I have no interest in having AI as part of my QB experience. Is there anything to be done here?

  • July 6, 2025
  • 1 reply
  • 2 views
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    1 reply

    Level 1
    July 6, 2025

    Hi there, Marissa.

     

    Yes, you can opt out using the Switch Back to old banking page for the Banking experience.

     

    My colleague has already responded to your first post: Is there any way I can opt out of using AI? I have no interest in having AI as part of my QB experience. Is there anything to be done here?
     

    Here's how:

     

    1. Go to Accounting and select Bank Transactions.
    2. On the Banking page, click the drop-down menu next to Provide Feedback.
    3. Select Switch back to the old banking page.

     

    While there's currently no option to fully disable the AI interface, you can share your feedback directly with our product engineers for review and consideration as we work to continually improve our product and explore new features. Here's how:

     

    1. Select the Gear icon and choose Feedback.
    2. Fill in your suggestions in the Feedback field.
    3. Select Next to send it.

     

    Feel free to check out this article about the new QuickBooks Online Experience with AI agents: Get to know your new navigation menu.

     

    If you have additional questions about QBO, let us know so we can provide you with the best advice.