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June 22, 2026
Question

linking bank accounts the share screen doesnt stay active when going into the barclays app it just opens and then skips to my bank accounts

  • June 22, 2026
  • 1 reply
  • 4 views
when I click on link account and then put in all my details or click update it doesnt allow me to reconnect or allow me to got the share screen to then click on the accounts to link

1 reply

QuickBooks Team
June 22, 2026

To address this, try opening QuickBooks in a private or incognito window and reconnecting to the bank, as this clears any browser issue that may be causing the screen to close unexpectedly.

You can open these windows using:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox & Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

If the issue persists in incognito mode, try switching to a different supported browser. Also, check for any active pop-up blockers, as they may prevent the Barclays authentication screen from loading properly.

 

If the issue persists, please contact our Live Support Team. They can review your account and walk you through the reconnection process in real time.

 

Drop a reply below if you have other questions about QuickBooks.