On the app, when I snapped and edited a receipt, it says “your changes weren’t saved”

You can resolve this by clearing your app data or resetting the application to force it to resynchronize with your online company file and process your receipt edits cleanly.

The error you encountered on the QuickBooks Canada mobile app occurs when temporary cache files or a weak internet connection interrupt the upload. To troubleshoot this error, follow these steps:
 

1. Switch between Wi-Fi and mobile data to check your connection.
2. Close and restart the app.
3. Power off and restart your device.
4. Uninstall and reinstall the QuickBooks mobile app.
5. Check for updates in the App Store or Google Play Store and install the latest version.
6. Update your device’s operating system to the latest available version.

For more details, please refer to this article: Fix common issues in the QuickBooks mobile app.

If you require assistance with QuickBooks, please don't hesitate to click the Reply button.