Why can't link to my bank account?

Let's figure out why you can't connect your bank account, lowwoanhsia.

First, I'd like to know what bank account you're attempting to connect with QuickBooks Online (QBO) since you can easily connect your account to QBO if your bank is supported. Second, please let me know if you've received a specific error.

In the meantime, let's perform troubleshooting steps. Here's how:

Start by opening a private browser or an incognito window on your QBO account. Based on your browser type, please refer to the keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

You can also use other supported browsers. 

Furthermore, here's an article with detailed steps about reconciling. It will help you review your accounts and ensure they match your bank and credit card statements: Reconcile an account in QuickBooks Online.

I'm all ears if you need further assistance managing your bank integration. Just comment below, and I'll get back to you.