I will provide insights about the reconciliation process in QuickBooks Online (QBO) and help you fix it.
The difference in the amount displayed in the reconcile screen and individual transactions of each bank can occur due to various reasons.
Here are a few possible causes:
Someone entered an incorrect ending balance at the start of the reconciliation.
There are missing or duplicate transactions in QuickBooks.
Someone entered transactions into QuickBooks that haven't cleared your bank yet.
To address this issue, you can start by reviewing the opening and beginning balance. Once they're accurate, proceed to the next step by checking the ending balance you've entered. Ensure you've entered the correct amount.
During the account reconciliation process, go to the Reconciliation window and choose Edit info.
Review the Ending balance and Ending date.
Compare with your bank statement, and make any necessary adjustments as needed.