Bank Connection RBC is not working & there are no details on the Status Page about RBC. How do I mark this as an urgent issue? Or at least have this be reviewed?

I appreciate the efforts you've made to resolve the error, be19.

Bank error 185 indicates that your bank requires extra information after you enter your credentials, such as answering a security question or providing a one-time passcode.

Since you've already contacted your bank and used an incognito window, but the error persists, please reach out to our live support team. They have the tools and resources to further review the issue, identify the root cause, and provide personalized assistance to help resolve it promptly.

Here's how:

1. From the Help menu, select the Search tab, and click on any articles.
2. Choose the Contact Us button.
3. Click the Ask about something else tab.
4. Enter your concern and hit Continue.
5. Choose how you want to connect with our live experts:
   • Have us call you - Get a call from a support expert.   
   • Chat with us - Start a conversation with a support expert.

Check out their support hours to determine availability.

As always, the Community and I will be here if you have additional questions about bank connectivity.