Bank feed "bank detail" swtiched to French from English - how do I switch it back to English?

Hey there erica-barrie-out,

Welcome to the QuickBooks Community! Thanks for reaching out to us here. Making sure your account is in your preferred language is important. I would be happy to provide some information.

To Change the language from French to English follow these steps:

1- Head to the Gear icon

2- Select Account and settings

3- Scroll down to Advanced options

4- Click on Language

5- Change the Language from French to English. 

If your language is set to English, but you still see the bank details in French,  go ahead and change the language to French, then back to English. After trying these steps, and you're still seeing it in French, It may be browsing data on your system that is preventing the software from doing what it is supposed to do. Here are some steps to resolve issues that are caused by browsing data:
 

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device
• Uninstall the QuickBooks Online App, and re install it.

 If you're still seeing the bank detail in French after trying all the steps provided above, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. They also have the necessary tools to create a ticket to get the issue resolved if they see fit. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.