during reconciliation of my account, the ending balance is different than the cleared account. how do I fix

Hello there, birdkite.

When reconciling in QuickBooks, it’s important to review both the opening and the beginning balance as listed on your bank statement. Here are some common factors that may lead to discrepancies in the ending balance:

• An incorrect ending balance may have been entered at the start of the reconciliation process.
• Transactions that have not yet cleared your bank may be inaccurately recorded in QuickBooks.
• There could be missing or duplicate transactions in the records.

Once you’ve reviewed the information, check the ending balance you’ve entered, as QuickBooks relies on this balance for accuracy verification. To do this, follow these steps:

1. In the Reconciliation window, select Edit info.

2. Review the Statement ending balance and Statement ending date.

3. Compare these balances with your bank statement.

4. Make any necessary edits.

5. Select Save when finished.

If you continue to encounter issues, refer to steps 3-7 in this article for further guidance: Fix issues at the end of a reconciliation in QuickBooks Online.

Please let us know how it goes or if you need further help. We're here to help.