Hi, an expense or bill payment in QuickBooks, it doesn’t match or appear in the bank transactions. As a result, I’m having trouble reconciling. How can I do it? Thanks

Hello there, Parvin. QuickBooks Online (QBO) looks for three specific things to find a match, which are the date, the amount, and whether the bank account used for the entry matches the one linked to your bank feed. If any of these don't line up, the system won't suggest a match automatically.

To rule this out, compare your QBO entries to your bank statement to ensure the details are right. If you find a discrepancy, edit the transaction in QBO.

Also, keep in mind that once a bill or expense is matched, it will no longer show up as an option for other transactions.

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