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April 6, 2024
Question

How can I undo a reconciliation if the "undo" button is missing? I am business owner and do not want to contact accountant.

  • April 6, 2024
  • 3 replies
  • 2 views
No text available

3 replies

QuickBooks Team
April 8, 2024

Hello mofficer86-gmail,

 

It's a pleasure to see you in Community. Welcome! QuickBooks Online enables you to reconcile your accounts seamlessly.  However, there are times when you may need to review and undo some transactions, after completing the reconciliation process.  It's important to note that this can have a negative impact on other areas of your books.  For this reason, only QuickBooks Online Accountants will be able to undo the reconciliation for you. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

 

If you have any other questions, feel free to reach back out. We would be happy to assist!

 

April 8, 2024

Hi @mofficer86-gmail

 

Thanks for reaching out to the community.

In such case, Speak with Direct QB Help Desk at [scam phone number removed].

 

Thanks

Grace

Level 5
April 9, 2024

Speak with Direct QB Help Desk at ੪੦੦

 

Scam again

Level 5
April 9, 2024

@mofficer86-gmail 

You can signup for a QBO Accountant account with another email address to access your QBO account as an accountant.