for that to work you have to make it past the initial crash of new features tour to get to the help menu so that solution is not accurate

in our case logging in as the ADMIN resulted in the new features tour not showing up upon login BUT if you activate it manually from the help menu the same crash and hang occurs

Rasa-LilaM

QuickBooks Team

Hi there bobbie,

Thanks for choosing QuickBooks as your accounting software.

The New Features pop-up you see is one way of letting our customers know the things you can do using QuickBooks. You can simply click the X mark to turn it off.

If there's anything that I can help you with getting around QuickBooks, visit the Community anytime. We're here for you.

bobbie3Author

Clicking the X only closes it until I reopen the file and then it shows up again. I don't want it to show up every time I open a file.

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