How to clear boxes to receive bank deposit

Hi Mwardlow.

Welcome to the community. Being able to record a bank deposit is essential in order to keep your books up to date. QuickBooks Onilne is a great program that offers the ability to record and track your bank deposits in a simple way. I'd be glad to point you in the right direction on how to clear a name from the bank deposit tab. 

You can change the name from the bank deposit by clicking on the drop-down menu to choose another name. I'll explain how.

1. Click on the + New menu at top left.
2. Under Other, select Bank deposit.
3. Click on the drop-down menu to change the name or any other information.
4. Enter the remaining information of the deposit.
5. Click on the drop-down menu at the bottom right to Save and close.

Also, I encourage you to clear your browser cache and cookies as they prevent the system from working efficiently.

• Clear browser cache.
• Try in a private browser window.
• Use another browser type.
• Make sure you're using supported browsers.
• Turn off any ad and popup blockers temporarily.

If the steps provided above don't work, I recommend that you contact our customer support team as they can have a closer look at how to resolve this. Here are some options available to reach out to our customer support team.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET

Let me know if you have any questions, I'll be happy to help.