I am using Quickbooks Self-employed. My bank does not connect. How do I create an account to import transactions. It is only importing to an account name "cash"

Hello there, @chambersfxandbeauty. May I know which specific bank account you’re trying to connect to, or have you encountered a specific error message while trying to connect?  

Currently, QuickBooks Self-Employed doesn’t have a built-in feature to manually create individual bank accounts. Instead, the system automatically creates a new account slot each time you successfully connect a bank. If you are entering data manually, those will appear as Cash transactions.

Here are a few common reasons why you might be unable to connect your bank:

• Your bank may not be a participating provider with QuickBooks.
• Your bank might not connect to all types of accounts (for example, personal accounts vs. business accounts).
• The bank is having system maintenance.
• Some banks have multiple names on our list. You might want to check and select the correct one, or try all possible bank URLs.

What you can do is reach out to your bank and check for any maintenance updates or request to establish a connection with QuickBooks. If everything is good from your bank's side, ensure to select the correct bank name when connecting the account.

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