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sjaree
January 12, 2023
Question

I deleted a check that was reconciled that paid a vendor bill. I am having to re-enter this check and reconcile but now the bill is overdue. I need to apply this check to clear that bill. HELP is greatly appreciated

  • January 12, 2023
  • 1 reply
  • 1 view
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1 reply

T
Trish_TQuickBooks Team
QuickBooks Team
January 12, 2023

Hi sjaree,

 

Thanks for reaching out here.  Welcome back!  It's important that you're able to complete the bill entry and ensure your account reconciliation is complete.  I'd be happy to help!

 

When situations like this arise, it's best to unreconcile the account, make any necessary changes, and then proceed with reconciling.  However, you can manually reconcile a transaction as well.  First, you'll need to record the bill payment.  Once you've completed the bill payment, you'll need to mark it as reconciled.  Here's how;

 

1. Go to Settings ⚙ and select Chart of Accounts

2. Locate the account and click on Account history in the Action column

3. Click on the transaction to expand the view

4. Select the box in the checkmark column until you see an R. This manually reconciles the transaction.

5. Hit Save

You're all set!

 

Should you require additional assistance, please don't hesitate to contact us outside of Community.  It would be our pleasure to work with you in 'real time' and ensure you're able to successfully accomplish your QuickBooks goals as soon as possible!
 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Feel free to reach back out if you have any other questions.  We're here for you!

S
sjareeAuthor
January 12, 2023

I don't think I entered that correctly......I had a transaction(check) that's over a year old that had been reconciled then got deleted.  I have re-entered the check into the register.  But now the Vendor bill that the check paid is showing to be overdue.  How do I get that "old" bill to show as being paid with the re entered check, or how do I link the bill to the re entered check clearing out the overdue balance?

T
Trish_TQuickBooks Team
QuickBooks Team
January 12, 2023

Hi sjaree,

 

Thank you for the additional details of your situation.  When transactions are added, edited, or deleted after an account has been reconciled, it can have a negative impact on other areas of your books.  The best course of action is to unreconcile back to the date of the transaction.  An accounting professional will be able to unreconcile the account as a batch, to a specific date.  If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

 

Here's how to record the bill payment;

 

1. Open +New from the left menu and then select Pay Bills

2. Click on the Filter and enter the Due Date and Payee, to minimize your search

3. Hit Apply

4. Enter the amount in the Payment column

5. Hit Save and close when finished

That's it!

 

Let us know if you have other questions.  We're always happy to help!

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